“Since August 2020 I have been waiting for a package that my daughter sent from Gran Canaria, when I tracked it down and I found out that it was in the Mariel. It had 19 containers in front of it. In January, I found out that they had arrived in Camagüey and when I went to General Gómez's office, they very kindly told me that the package was probably there, but there were many and mine could be in any of the bags.