This installation will work 24 hours a day to orient the users and to inform them about the procedures of the entity and to register the reports of interruption of the electrical fluid, whether transformers problems, low voltage, false contact or wires lying on the ground.

Also it will receive the requests of tension loss, electricity towers in bad condition, defective protections, short circuit, and public lighting problems.
To establish communication with this office, persons will have to dial the number 18888, which also will receive calls of emergency of the provinces of Ciego de Ávila, Las Tunas y Holguín, before the presence of meteorological events that interrupt or congest the lines.

The new service uses the top technology of the systems of telecommunications and computer, based in the software Elastix, which assumes the phone function from the same computer.

With the opening of this new center, Camagüey advances in the national program of computerization of the society in the electro energetic branch and benefits the 280 thousand clients of the sector in the territory.

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